{"id":1203,"date":"2026-03-16T12:50:21","date_gmt":"2026-03-16T12:50:21","guid":{"rendered":"https:\/\/mariposalamanga.es\/?page_id=1203"},"modified":"2026-03-16T12:50:21","modified_gmt":"2026-03-16T12:50:21","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/mariposalamanga.es\/en\/politique-de-confidentialite\/","title":{"rendered":"Politique de Confidentialit\u00e9"},"content":{"rendered":"<h3 class=\"wp-block-heading\">1. Introduction<\/h3>\n\n\n\n<p>La protection de vos donn\u00e9es personnelles est une priorit\u00e9 pour <strong>Mariposa La Manga<\/strong>. Cette politique de confidentialit\u00e9 vous informe sur la mani\u00e8re dont nous collectons, utilisons et prot\u00e9geons vos donn\u00e9es lorsque vous utilisez notre site web et nos services de r\u00e9servation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Responsable du Traitement<\/h3>\n\n\n\n<p>Le responsable du traitement des donn\u00e9es est : <strong>Marc Hanssens<\/strong> Adresse : 29 rue du Fort Elisabeth, 1463 Luxembourg, Luxembourg Email : info@mariposalamanga.es T\u00e9l\u00e9phone : +34 695 31 95 99<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Donn\u00e9es Collect\u00e9es<\/h3>\n\n\n\n<p>Nous collectons les informations suivantes n\u00e9cessaires \u00e0 la gestion de votre s\u00e9jour :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Identit\u00e9 :<\/strong> Nom, pr\u00e9nom, date de naissance, num\u00e9ro de passeport ou de carte d&rsquo;identit\u00e9 de TOUS les occupants.<\/li>\n\n\n\n<li><strong>Contact :<\/strong> Adresse postale, adresse email, num\u00e9ro de t\u00e9l\u00e9phone.<\/li>\n\n\n\n<li><strong>Paiement :<\/strong> Les informations de carte bancaire sont trait\u00e9es de mani\u00e8re s\u00e9curis\u00e9e par notre prestataire <strong>Stripe<\/strong>. Nous n&rsquo;avons pas acc\u00e8s \u00e0 vos num\u00e9ros de carte complets.<\/li>\n\n\n\n<li><strong>S\u00e9jour :<\/strong> Dates de r\u00e9servation, appartement choisi, demandes sp\u00e9cifiques (animaux, etc.).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. Finalit\u00e9s du Traitement<\/h3>\n\n\n\n<p>Vos donn\u00e9es sont collect\u00e9es pour les raisons suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Gestion des r\u00e9servations :<\/strong> Confirmation, facturation et communication relative \u00e0 votre s\u00e9jour.<\/li>\n\n\n\n<li><strong>Obligation L\u00e9gale (Espagne) :<\/strong> Conform\u00e9ment \u00e0 la l\u00e9gislation espagnole, nous sommes tenus de transmettre les donn\u00e9es d&rsquo;identit\u00e9 de tous les voyageurs \u00e0 la <strong>Guardia Civil<\/strong> ou \u00e0 la police locale dans les 24h suivant l&rsquo;arriv\u00e9e.<\/li>\n\n\n\n<li><strong>Paiement s\u00e9curis\u00e9 :<\/strong> Traitement des acomptes et cautions via Stripe.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. Dur\u00e9e de Conservation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Registres de police :<\/strong> Vos donn\u00e9es d&rsquo;identit\u00e9 sont conserv\u00e9es pendant <strong>5 ans<\/strong>, conform\u00e9ment \u00e0 la loi espagnole sur la s\u00e9curit\u00e9 des h\u00e9bergements touristiques.<\/li>\n\n\n\n<li><strong>Donn\u00e9es de r\u00e9servation :<\/strong> Conserv\u00e9es pendant la dur\u00e9e n\u00e9cessaire \u00e0 la gestion administrative et fiscale (g\u00e9n\u00e9ralement 10 ans pour la comptabilit\u00e9).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Destinataires des Donn\u00e9es<\/h3>\n\n\n\n<p>Vos informations ne sont jamais vendues. Elles sont partag\u00e9es uniquement avec :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Smoobu :<\/strong> Notre logiciel de gestion de r\u00e9servation (Channel Manager).<\/li>\n\n\n\n<li><strong>Stripe :<\/strong> Notre processeur de paiement s\u00e9curis\u00e9.<\/li>\n\n\n\n<li><strong>Autorit\u00e9s espagnoles :<\/strong> La Guardia Civil \/ Police pour l&rsquo;enregistrement obligatoire des voyageurs.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">7. Vos Droits (RGPD)<\/h3>\n\n\n\n<p>Conform\u00e9ment au R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD), vous disposez des droits suivants :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Droit d&rsquo;acc\u00e8s, de rectification ou de suppression de vos donn\u00e9es.<\/li>\n\n\n\n<li>Droit \u00e0 la limitation du traitement.<\/li>\n\n\n\n<li>Droit \u00e0 la portabilit\u00e9 de vos donn\u00e9es. Pour exercer ces droits, contactez-nous \u00e0 : <strong>info@mariposalamanga.es<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. S\u00e9curit\u00e9<\/h3>\n\n\n\n<p>Nous mettons en \u0153uvre des mesures de s\u00e9curit\u00e9 techniques (cryptage SSL) pour prot\u00e9ger vos donn\u00e9es contre tout acc\u00e8s non autoris\u00e9 ou perte.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. R\u00e8glement des litiges<\/h3>\n\n\n\n<p>En cas de litige non r\u00e9solu, vous pouvez acc\u00e9der \u00e0 la plateforme de r\u00e8glement en ligne des litiges de la Commission europ\u00e9enne : <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>1. Introduction La protection de vos donn\u00e9es personnelles est une priorit\u00e9 pour Mariposa La Manga. Cette politique de confidentialit\u00e9 vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/pages\/1203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/comments?post=1203"}],"version-history":[{"count":1,"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/pages\/1203\/revisions"}],"predecessor-version":[{"id":1204,"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/pages\/1203\/revisions\/1204"}],"wp:attachment":[{"href":"https:\/\/mariposalamanga.es\/en\/wp-json\/wp\/v2\/media?parent=1203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}